Current Vacancies

Seasonal Customer Services Adviser/Check in Assistant – Houton, Orphir - FER2509
Closing Date: 5:00pm, Sunday 30th March

Houton Office, Orphir

- 35 Hours per week (April – October 2025) Part time candidates will be considered

- 5 hours per day, 7 days per week (0730-1230hrs)

- £31,826 (Including Distant Islands Allowance and 10% shift allowance)

We are looking to recruit a committed and enthusiastic individual to become part of the Orkney Ferries Customer Service team primarily based at Houton on a seasonal basis.

This position represents a challenging opportunity assisting in a range of duties including checking in vehicles and passengers prior to embarkation on the ferry, customer services, dealing with enquiries and taking bookings and details for the Ferry booking system and administrative support.

Candidates should hold a qualification at SCQF 5/6 i.e., SVQ2, National 5, Standard Grades, O Grade, Intermediate 2, SVQ3, Higher, National Certificate, Foundation Apprenticeship, or, where the essential qualification is not held, you should have a minimum of 2 years previous relevant experience, as detailed in the experience section of this person specification.

Candidates will also be able to demonstrate the ability to establish good working relationships with all levels of staff and to provide a professional service to the public. With a busy workload you must be organised and able to work on own initiative and prioritise work in order to cope with tight deadlines. Excellent organisational, administrative and communication skills are essential for this role.

You must be able to travel efficiently and effectively between various work locations within Orkney to meet the operational requirement of the Service.

For more information regarding this post, please contact Nicola Owen Nicola.owen@orkneyferries.co.uk or 01856 872044

To apply, please fill out the below application form and return it using the 'Apply Now' link.

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