Current Vacancies
Shore Street, Kirkwall
35 hours per week, Temporary for a period up to 9 months (September 2026 – May 2027) with the possibility of extension
Shift working, 5 days over 7
£34,192 to £34,894 per year / £18.74 to £19.12 per hour (inclusive of Shift Allowance and Distant Islands Allowance)
We are looking to recruit a committed and enthusiastic individual to become part of the Orkney Ferries Customer Service team, primarily based at our Shore Street office in Kirkwall, however there will also be the requirement to cover at our Tingwall and Houton offices where necessary and appropriate.
This position represents a challenging opportunity assisting in a range of duties including checking in vehicles and passengers prior to embarkation on the ferry, customer services, dealing with enquiries and taking bookings and details for the Ferry booking system and administrative support.
Candidates should hold a qualification at SCQF 5/6 i.e., SVQ2, National 5, Standard Grades, O Grade, Intermediate 2, SVQ3, Higher, National Certificate, Foundation Apprenticeship, or, where the essential qualification is not held, you should have a minimum of 2 years previous relevant experience, as detailed in the experience section of this person specification.
Candidates will also be able to demonstrate the ability to establish good working relationships with all levels of staff and to provide a professional service to the public. With a busy workload you must be organised and able to work on own initiative and prioritise work in order to cope with tight deadlines. Excellent organisational, administrative and communication skills are essential for this role.
For more information regarding these posts, please contact recruitment@orkneyferries.co.uk or 01856 872044.
To apply, please fill out the below application form and return it using the 'Apply Now' link. Paper application forms are available from the Orkney Ferries Office, Shore Street, Kirkwall, KW15 1LG
- CV's will not be accepted -